As a result of the 2018 CQC inspection we as a family home would like to take this opportunity to respond to the report. Historically we have always focused on ensuring our residents receive best quality care as our current inspection report demonstrates. New CQC inspecting tools have identified how we need to evidence our existing quality assurance in a more robust manner. This is due to new CQC regulations.
These new CQC regulations have been put into place after Nationwide coverage of poor standard of care in care homes.
Subsequently, we have an action plan in progress to address the Quality Assurance monitoring that we need to improve to meet the new regulations.
Please take time to look at a small selection of testimonials from our current residents and families, who have sent these to us in support of Littlebourne House as a result of our recent rating. Please do contact us as we would like to give you a guided tour of our family home to experience Littlebourne House for yourself.
Click here for our latest CQC report.
For more information about the services we provide please contact us or call us on 01227 721527.